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one or more items failed to play check the log file for details

Any issues that are tvOS specific
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gdcapocyan
Posts: 2
Joined: 15 Feb 2016, 08:34

one or more items failed to play check the log file for details

Post by gdcapocyan »

My movie files are stored on an external hard drive connected via usb 3.0 to my Mac mini. I am able to "Add videos" by smb and able to scan the hard drive. However, I can't play any of my movies. The message "one or more items failed to play check the log file for details" always appears. I do not know where and how to check for log files in my apple tv 4.

Any help appreciated.

Thanks!
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davilla
Team MrMC
Posts: 4377
Joined: 26 Oct 2015, 17:01

Re: one or more items failed to play check the log file for details

Post by davilla »

gdcapocyan wrote:My movie files are stored on an external hard drive connected via usb 3.0 to my Mac mini. I am able to "Add videos" by smb and able to scan the hard drive. However, I can't play any of my movies. The message "one or more items failed to play check the log file for details" always appears. I do not know where and how to check for log files in my apple tv 4.

Any help appreciated.

Thanks!
http://mrmc.tv/forum/viewtopic.php?f=12&t=373

libsmbclient or libdsm ?
gdcapocyan
Posts: 2
Joined: 15 Feb 2016, 08:34

Re: one or more items failed to play check the log file for details

Post by gdcapocyan »

Thanks davilla! I'll do this when i get home and post the log. I have to ask though, what do you mean by "libsmbclient or libdsm ?". Sorry kind of noob question. hehehe.
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davilla
Team MrMC
Posts: 4377
Joined: 26 Oct 2015, 17:01

Re: one or more items failed to play check the log file for details

Post by davilla »

gdcapocyan wrote:Thanks davilla! I'll do this when i get home and post the log. I have to ask though, what do you mean by "libsmbclient or libdsm ?". Sorry kind of noob question. hehehe.

In system settings, smb client. There is a checkbox for libdsm. LibDSM is a new samba client that can handle smbX format which is used on OSX and Win10 boxes. The old samba client is libsmbclient, that is default unless you enable libdsm. The old smb client cannot handle smbX.
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