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Top Shelf Not Displaying Picture

Any issues that are tvOS specific
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Climiu
Posts: 86
Joined: 07 May 2019, 03:10

Top Shelf Not Displaying Picture

Post by Climiu »

Can you access my server again amet to look into this issue please. The top shelf on Apple TV is not displaying a picture for Recently Added Episodes.

Image

Also have another look if you see thumbnails for Recently Added TV Shows . I added another season which resulted in thumbnails again on my end for that now.

Image
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amet
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Re: Top Shelf Not Displaying Picture

Post by amet »

But you don’t have the latest TestFlight with my fixes... nothing will change
Climiu
Posts: 86
Joined: 07 May 2019, 03:10

Re: Top Shelf Not Displaying Picture

Post by Climiu »

Does the TestFlight fix the AppleTV top shelf issue I am having as well? This is the first time I have mentioned that.
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amet
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Re: Top Shelf Not Displaying Picture

Post by amet »

It’s hard to follow , we are all over the place :)

If the home displays the poster correctly in the new test flight then it will show it correctly on top shelf as it uses the same image ... it works for me here, but I have no issues with posters showing

edit: I think I see the issue, will need some time to fix... hopefully it makes the next TestFlight
Climiu
Posts: 86
Joined: 07 May 2019, 03:10

Re: Top Shelf Not Displaying Picture

Post by Climiu »

A few more observations with recently added episodes in top shelf.

1. It is updating sporadically. Sometimes it will place a new show in top shelf, other times not.

2. When selecting an episode from top shelf, I am taken to either the series page or season page with a browse or play button that doesn't work. The screens are like this:

Image

Image
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amet
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Re: Top Shelf Not Displaying Picture

Post by amet »

1. apple tvOS decides when to update those, it happens any time between 10 sec to few minutes and we have no controll over it .. we feed the info and wait for tvOS to populate it

2. i'll look into it
Climiu
Posts: 86
Joined: 07 May 2019, 03:10

Re: Top Shelf Not Displaying Picture

Post by Climiu »

amet wrote: 30 Apr 2020, 05:25 1. apple tvOS decides when to update those, it happens any time between 10 sec to few minutes and we have no controll over it .. we feed the info and wait for tvOS to populate it
Most of my recently added TV Shows never do make it to the recently added episodes on top shelf ever. It seems to be stuck where the same ones are left up there. Rarely a new episode will populate (could be only one or so when I add a season) but for the most part the row never changes.

Movies update just fine though.
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amet
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Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Top Shelf Not Displaying Picture

Post by amet »

Climiu wrote: 30 Apr 2020, 05:35
amet wrote: 30 Apr 2020, 05:25 1. apple tvOS decides when to update those, it happens any time between 10 sec to few minutes and we have no controll over it .. we feed the info and wait for tvOS to populate it
Most of my recently added TV Shows never do make it to the recently added episodes on top shelf ever. It seems to be stuck where the same ones are left up there. Rarely a new episode will populate (could be only one or so when I add a season) but for the most part the row never changes.

Movies update just fine though.
fixed TopShelf images and season/show display... please wait for the new TestFlight and lets see
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