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jellyfin and subtitles

Posted: 30 Apr 2021, 19:54
by Huey11
Hello,

I have subtitles on disk next to tv series. But I am not able to select them, I need to redownload a subtitle and then it is able to be selected and played. This is on my Fire TV sticks and iPads. Fire TV version 3.9-10.
I guess this is because the subtitle is then local to mrmc.

So my question is: is this by design or am I doing something wrong?

In the debug log I see entries like:
21:20:48.809 T:18446744071785908512 WARNING: CreateLoader - unsupported protocol(jellyfin) in jellyfin://tvshows/shows/aHR0cDovLzE5Mi4xNjguMTcyLjg6ODA5Ni9lbWJ5L1VzZXJzL2ViYTVjMDYwYzczYjRkNGQ5MmZhNDE3NGVmZGRiNjcyL0l0ZW1zP1BhcmVudElkPTM3MmI3NDQyNTc3Y2NiNjhjZmM0YWM4YjkzMTZlOTYwfCZYLU1lZGlhQnJvd3Nlci1Ub2tlbj1iODdkOTUzZDhmY2E0MjNlOTgzYjY0ZGExZWM4MDg5Ng==/VIDEO_TS.IFO

not sure this is relevant to the topic, but this seems relevant:

21:21:11.543 T:18446744071592483104 DEBUG: CFileCache::Open - opening <emby/Videos/0bed390cca5b98413381666a557a29de/0bed390cca5b98413381666a557a29de/Subtitles/5/Stream.srt> using cache
21:21:11.544 T:18446744071592483104 DEBUG: CurlFile::Open(0x8b8f3600) http://192.168.172.8:8096/emby/Videos/0 ... tatic=true
21:21:11.545 T:18446744071592483104 INFO: easy_aquire - Created session to http://192.168.172.8
21:21:11.547 T:18446744071585290528 NOTICE: running thread: CDVDPlayerAudio::Process()
21:21:11.550 T:18446744071592483104 ERROR: Open - failed to open source <http://HOSTNAME:8096/emby/Videos/0bed39 ... =EMBYTOKEN>
21:21:11.550 T:18446744071592483104 ERROR: OpenStream - Unable to create subtitle parser
21:21:11.550 T:18446744071592483104 NOTICE: Opening stream: 0 source: 1024
21:21:11.552 T:18446744071592483104 DEBUG: CFileCache::Open - opening <emby/Videos/0bed390cca5b98413381666a557a29de/0bed390cca5b98413381666a557a29de/Subtitles/4/Stream.srt> using cache
21:21:11.553 T:18446744071592483104 DEBUG: CurlFile::Open(0x8b8f3600) http://192.168.172.8:8096/emby/Videos/0 ... tatic=true
21:21:11.562 T:18446744071592483104 ERROR: CCurlFile::Open failed with code 404 for http://HOSTNAME:8096/emby/Videos/0bed39 ... =EMBYTOKEN
21:21:11.563 T:18446744071592483104 ERROR: Open - failed to open source <http://HOSTNAME:8096/emby/Videos/0bed39 ... =EMBYTOKEN>
21:21:11.563 T:18446744071592483104 ERROR: OpenStream - Unable to create subtitle parser
21:21:11.564 T:18446744071592483104 NOTICE: Opening stream: 2 source: 256
21:21:11.564 T:18446744071592483104 DEBUG: FactoryCodec - Overlay: Text Subtitle Decoder - Opening
21:21:11.564 T:18446744071592483104 DEBUG: FactoryCodec - Overlay: Text Subtitle Decoder - Opened

I have a debug log but the upload function will not do an upload...

Please tell me how to upload the log, if subtitles are indeed supposed to work...?

Regards

Edit: with plex service the (same) subtitles cán be chosen and played (but I rather avoid my plex server as it often tries to transcode even if not necessary with jellyfin)

Edit2: I have installed kodi with the Jellyfin plugin. configured it for plugin mode (default) so SMB shares etc are not needed, and the subtitles are picked up correctly.
So it should be possible and I probably have made a configuration error some item relating to the MrMC Jellyfin service? The question is what...?

Edit3: I managed to upload a debug.log: E42PF.log

Edit4: had switched to Plex, but guess newer version of Jellyfin made it work, so I can switch
back again