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Movies Keep Crashing in MrMC
Posted: 24 Feb 2020, 18:22
by whitlockitup
I will be watching a movie, sometimes 15 min, sometimes 5min, the movie will crash and take me back to the MrMC menu. This problem just started happening to me and I havent changed anything. Running all my movies off a NAS server using Unraid and connected via
SMB.
I've tried restarting the ATV, redownloading the app, refinding the server, restarting my unraid NAS, nothing seems to be working. Just constant dashboarding while watching movies. Really kills the experience. Please help

Re: Movies Keep Crashing in MrMC
Posted: 25 Feb 2020, 13:55
by amet
Re: Movies Keep Crashing in MrMC
Posted: 25 Feb 2020, 14:10
by davilla
whitlockitup wrote: 24 Feb 2020, 18:22
I will be watching a movie, sometimes 15 min, sometimes 5min, the movie will crash and take me back to the MrMC menu. This problem just started happening to me and I havent changed anything. Running all my movies off a NAS server using Unraid and connected via
SMB.
I've tried restarting the ATV, redownloading the app, refinding the server, restarting my unraid NAS, nothing seems to be working. Just constant dashboarding while watching movies. Really kills the experience. Please help
By "movie will crash", you really mean that movie playback stops... ?
Re: Movies Keep Crashing in MrMC
Posted: 26 Feb 2020, 07:47
by whitlockitup
Sorry, I've been using this for like 8 months with no issues. I'm not sure how to get the debug log. I turned the setting on but not sure how to pull it and post it here. Happy to if some guidance is offered on the process.
By crashing I mean the playback of the movie will stop buffer and skip for about 2 seconds and return to the MrMC menu. Doesnt give me an error or anything just backs out like i pushed the menu button. It happens every 5-15 min and just started last week.
Re: Movies Keep Crashing in MrMC
Posted: 26 Feb 2020, 08:17
by amet
whitlockitup wrote: 26 Feb 2020, 07:47
Sorry, I've been using this for like 8 months with no issues. I'm not sure how to get the debug log. I turned the setting on but not sure how to pull it and post it here. Happy to if some guidance is offered on the process.
By crashing I mean the playback of the movie will stop buffer and skip for about 2 seconds and return to the MrMC menu. Doesnt give me an error or anything just backs out like i pushed the menu button. It happens every 5-15 min and just started last week.
If you click on ->
debuglog instructions are there
http://wiki.mrmc.tv/index.php/Debug_log
Re: Movies Keep Crashing in MrMC
Posted: 03 Mar 2020, 21:05
by whitlockitup
Sorry I was out of town. I just uploaded the debug log. 3R5MY.log
Thanks for any help you can provide guys!
Re: Movies Keep Crashing in MrMC
Posted: 19 Mar 2020, 05:06
by whitlockitup
Can anyone help me with this please?

watching now and it’s still happening.
Re: Movies Keep Crashing in MrMC
Posted: 20 Mar 2020, 02:29
by davilla
ERROR: GetDirectory - Error getting
I see you using libsmbclient, please try libdsm (smb1) or libsmb2 (smb2) clients instead.
Re: Movies Keep Crashing in MrMC
Posted: 20 Mar 2020, 21:44
by whitlockitup
And how do I do that exactly? I don't see any settings to change this. I added the library through the windows
smb option but i dont see the options that you are talking about.
Re: Movies Keep Crashing in MrMC
Posted: 20 Mar 2020, 22:57
by davilla
see settings -> services -> smbclient.