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Missing thumbnails
Posted: 07 May 2019, 22:26
by automated
Does anyone else have the problem with missing artwork and thumbnails in MRMC for Appletv when using an Emby server? I don't have this problem with any of the other clients I use with the same Emby server: Kodi or windows, Emby for Appletv, Emby for Android, it seems the problem is only with MRMC.
Here’s a log file
https://pastebin.com/kryq82i1
Edit more info:
The posters are only missing from the home screen, when I open the tv show section the posters for the missing shows are present. I've tested with a Plex server instead of Emby and it does not have this issue. The problem appears on all the skins.
Re: Missing thumbnails
Posted: 08 May 2019, 13:07
by davilla
automated wrote: 07 May 2019, 22:26
Does anyone else have the problem with missing artwork and thumbnails in MRMC for Appletv when using an Emby server? I don't have this problem with any of the other clients I use with the same Emby server: Kodi or windows, Emby for Appletv, Emby for Android, it seems the problem is only with MRMC.
Here’s a log file
https://pastebin.com/kryq82i1
Edit more info:
The posters are only missing from the home screen, when I open the tv show section the posters for the missing shows are present. I've tested with a Plex server instead of Emby and it does not have this issue. The problem appears on all the skins.
picture please, and what is version of your emby server ?
Re: Missing thumbnails
Posted: 08 May 2019, 23:46
by automated
Emby Version 4.1.1.0
IMG_1349.jpg
Re: Missing thumbnails
Posted: 09 May 2019, 00:23
by Montoya
davilla wrote: 08 May 2019, 13:07
automated wrote: 07 May 2019, 22:26
Does anyone else have the problem with missing artwork and thumbnails in MRMC for Appletv when using an Emby server? I don't have this problem with any of the other clients I use with the same Emby server: Kodi or windows, Emby for Appletv, Emby for Android, it seems the problem is only with MRMC.
Here’s a log file
https://pastebin.com/kryq82i1
Edit more info:
The posters are only missing from the home screen, when I open the tv show section the posters for the missing shows are present. I've tested with a Plex server instead of Emby and it does not have this issue. The problem appears on all the skins.
picture please, and what is version of your emby server ?
Emby server doesn't matter...
MrMC has always only shown the season number poster for an Episode from an Emby TV show library on MrMC Home screen (for recently added/in progress items/next up) and never the Series "poster.jpg. So if no "season0x-poster.jpg" is present in Series root file level, MrMC shows the "camera" poster in Opacity skin.
Re: Missing thumbnails
Posted: 09 May 2019, 05:15
by automated
That makes sense! Would it be possible or MRMC to default to the show poster instead of the camera icon for tv shows missing the season number poster? For some skins where it doesn't show the show title this would really help.
Re: Missing thumbnails
Posted: 09 May 2019, 05:32
by amet
On my to-do
Re: Missing thumbnails
Posted: 09 May 2019, 09:42
by timstephens24
I report this in the TestFlight threads, too. I always have this issue, with Emby or Plex as the backend.
Re: Missing thumbnails
Posted: 09 May 2019, 10:47
by Montoya
timstephens24 wrote: 09 May 2019, 09:42
I report this in the TestFlight threads, too. I always have this issue, with Emby or Plex as the backend.
Saw your posts multiple times indeed about this issue, so maybe we should post issues as "fresh" MrMC forum members, to get issues fixed in a shorter time frame
Re: Missing thumbnails
Posted: 09 May 2019, 15:00
by amet
I honestly don’t mind the reminder
Re: Missing thumbnails
Posted: 09 May 2019, 15:01
by amet
timstephens24 wrote: 09 May 2019, 09:42
I report this in the TestFlight threads, too. I always have this issue, with Emby or Plex as the backend.
Just to be clear, we used to have an issue with thumbs loading from Plex /emby for different reasons... are you sure this is the same issue?
Does your Plex/emby not have the season thumb?