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Apple TV - Frozen GUI

Any issues that are tvOS specific
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User avatar
timstephens24
Posts: 894
Joined: 09 Dec 2015, 22:43

Re: Apple TV - Frozen GUI

Post by timstephens24 »

Thanks got it and updated. I got the screen saying the PVR was disabled, but still showing a black screen.

Code: Select all

##############################################################
Content of MrMC Log
##############################################################

15:51:32.879 T:6176026624  NOTICE: special://profile/ is mapped to: special://masterprofile/
15:51:32.879 T:6176026624  NOTICE: -----------------------------------------------------------------------
15:51:32.879 T:6176026624  NOTICE: Starting MrMC (3.9-3 Git:2019-09-25-b956598-dirty). Platform: TVOS ARM64 64-bit
15:51:32.879 T:6176026624  NOTICE: Using Release MrMC x64 build
15:51:32.879 T:6176026624  NOTICE: MrMC compiled Sep 24 2019 by Clang 11.0.0 (clang-1100.0.33.8) for TVOS ARM64 64-bit version 11.2.0 (110200)
15:51:32.880 T:6176026624  NOTICE: Running on Apple Inc. AppleTV6,2 with TVOS 13.0, kernel: Darwin ARM 64-bit version 19.0.0
15:51:32.880 T:6176026624  NOTICE: Host CPU: arm64 v8, 3 cores available
15:51:32.880 T:6176026624  NOTICE: ARM Features: Neon enabled
15:51:32.880 T:6176026624  NOTICE: special://xbmc/ is mapped to: /private/var/containers/Bundle/Application/4DD2FF1F-37A8-499D-BCAD-2DBB60FE76C5/MrMC.app/AppData/AppHome
15:51:32.880 T:6176026624  NOTICE: special://xbmcbin/ is mapped to: /private/var/containers/Bundle/Application/4DD2FF1F-37A8-499D-BCAD-2DBB60FE76C5/MrMC.app/AppData/AppHome
15:51:32.880 T:6176026624  NOTICE: special://masterprofile/ is mapped to: /var/mobile/Containers/Data/Application/9E0C07E3-86FD-4F26-A35A-BA895A262A77/Library/Caches/home/userdata
15:51:32.880 T:6176026624  NOTICE: special://home/ is mapped to: /var/mobile/Containers/Data/Application/9E0C07E3-86FD-4F26-A35A-BA895A262A77/Library/Caches/home
15:51:32.880 T:6176026624  NOTICE: special://temp/ is mapped to: /private/var/mobile/Containers/Data/Application/9E0C07E3-86FD-4F26-A35A-BA895A262A77/tmp/temp
15:51:32.880 T:6176026624  NOTICE: special://logs/ is mapped to: /var/mobile/Containers/Data/Application/9E0C07E3-86FD-4F26-A35A-BA895A262A77/Library/Caches/logs/
15:51:32.880 T:6176026624  NOTICE: special://frameworks/ is mapped to: /private/var/containers/Bundle/Application/4DD2FF1F-37A8-499D-BCAD-2DBB60FE76C5/MrMC.app/Frameworks
15:51:32.880 T:6176026624  NOTICE: The executable running is: /private/var/containers/Bundle/Application/4DD2FF1F-37A8-499D-BCAD-2DBB60FE76C5/MrMC.app/MrMC
15:51:32.880 T:6176026624  NOTICE: Local hostname: Media-Room
15:51:32.880 T:6176026624  NOTICE: Log File is located: special://logs/mrmc.log
15:51:32.881 T:6176026624  NOTICE: -----------------------------------------------------------------------
15:51:32.911 T:6176026624  NOTICE: load settings...
15:51:32.920 T:6176026624 WARNING: CSettingString: unknown options filler "timezonecountries" of "locale.timezonecountry"
15:51:32.920 T:6176026624 WARNING: CSettingString: unknown options filler "timezones" of "locale.timezone"
15:51:32.921 T:6176026624 WARNING: CSettingInt: unknown options filler "audiocdactions" of "audiocds.autoaction"
15:51:32.924 T:6176026624 WARNING: CSetting: duplicate <update> definition for "lookandfeel.soundskin"
15:51:32.924 T:6176026624   ERROR: CSetting: missing <control> tag of "videoscreen.vsync"
15:51:32.924 T:6176026624 WARNING: CSettingGroup: unable to read setting "videoscreen.vsync"
15:51:32.926 T:6176026624  NOTICE: Found 1 Lists of Devices
15:51:32.926 T:6176026624  NOTICE: Enumerated DARWINIOS devices:
15:51:32.926 T:6176026624  NOTICE:     Device 1
15:51:32.926 T:6176026624  NOTICE:         m_deviceName      : default
15:51:32.926 T:6176026624  NOTICE:         m_displayName     : Default
15:51:32.926 T:6176026624  NOTICE:         m_displayNameExtra:
15:51:32.926 T:6176026624  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
15:51:32.926 T:6176026624  NOTICE:         m_channels        : FL,FR,FC,LFE,BL,BR,SL,SR
15:51:32.926 T:6176026624  NOTICE:         m_sampleRates     : 44100,48000
15:51:32.926 T:6176026624  NOTICE:         m_dataFormats     : AE_FMT_S16LE,AE_FMT_FLOAT
15:51:32.926 T:6176026624  NOTICE:         m_streamTypes     : No passthrough capabilities
15:51:33.007 T:6176026624  NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
15:51:33.007 T:6176026624  NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
15:51:33.007 T:6176026624  NOTICE: Default DVD Player: dvdplayer
15:51:33.007 T:6176026624  NOTICE: Default Video Player: dvdplayer
15:51:33.007 T:6176026624  NOTICE: Default Audio Player: paplayer
15:51:33.007 T:6176026624  NOTICE: Disabled debug logging due to GUI setting. Level 0.
15:51:33.007 T:6176026624  NOTICE: Log level changed to "LOG_LEVEL_NORMAL"
15:51:33.007 T:6176026624  NOTICE: CMediaSourceSettings: loading media sources from special://masterprofile/sources.xml
15:51:33.007 T:6176026624   ERROR: CMediaSourceSettings: error loading special://masterprofile/sources.xml: Line 0, Failed to open file
15:51:33.007 T:6176026624  NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
15:51:33.008 T:6176026624  NOTICE: Loaded playercorefactory configuration
15:51:33.008 T:6176026624  NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
15:51:33.008 T:6176026624  NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
15:51:33.023 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting channels 2
15:51:33.023 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting samplerate 48000.000000
15:51:33.023 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting buffer duration to 0.042667
15:51:33.045 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() total latency = 0.044500
15:51:33.046 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setup audio format: [lpcm] Mixable Interleaved 2 Channel 32-bit Floating Point LE (48000Hz)
15:51:33.047 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() audio route = HDMIOutput
15:51:33.047 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() sampleRate 48000.000000
15:51:33.047 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() outputLatency 0.001833
15:51:33.048 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() IOBufferDuration 0.042667
15:51:33.048 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() outputNumberOfChannels 2
15:51:33.048 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() maximumOutputNumberOfChannels 32
15:51:33.217 T:6176026624  NOTICE: Running database version Addons20
15:51:33.280 T:6176026624  NOTICE: Found possible resolution for display 0 with 3840 x 2160
15:51:33.280 T:6176026624  NOTICE: Checking resolution 16
15:51:33.280 T:6176026624  NOTICE: GL_VENDOR = Apple Inc.
15:51:33.280 T:6176026624  NOTICE: GL_RENDERER = Apple A10X GPU
15:51:33.280 T:6176026624  NOTICE: GL_VERSION = OpenGL ES 3.0 Metal - 66.6
15:51:33.280 T:6176026624  NOTICE: GL_SHADING_LANGUAGE_VERSION = OpenGL ES GLSL ES 3.00
15:51:33.280 T:6176026624  NOTICE: GL_EXTENSIONS = GL_OES_standard_derivatives GL_KHR_texture_compression_astc_ldr GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_pvrtc_sRGB GL_EXT_read_format_bgra GL_EXT_separate_shader_objects GL_EXT_shader_framebuffer_fetch GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_texture_filter_anisotropic GL_APPLE_clip_distance GL_APPLE_color_buffer_packed_float GL_APPLE_copy_texture_levels GL_APPLE_rgb_422 GL_APPLE_texture_format_BGRA8888 GL_IMG_read_format GL_IMG_texture_compression_pvrtc
15:51:33.363 T:6178893824  NOTICE: Running database version Addons20
15:51:33.363 T:6178893824  NOTICE: Running database version ViewModes6
15:51:33.364 T:6178893824  NOTICE: Running database version Textures13
15:51:33.369 T:6178893824  NOTICE: Running database version MyMusic60
15:51:33.372 T:6178893824  NOTICE: Running database version MyVideos107
15:51:33.373 T:6178893824  NOTICE: Running database version TV29
15:51:33.374 T:6178893824  NOTICE: Running database version Epg11
15:51:33.488 T:6176026624 WARNING: JSONRPC: Could not parse type "Setting.Details.SettingList"
15:51:33.491 T:6176026624   ERROR: JSONRPC: Missing implementation for method "VideoLibrary.GetInProgressTvShows"
15:51:33.502 T:6176026624   ERROR: Control 9000 in window 10000 has been asked to focus, but it can't
15:51:33.503 T:6176026624  NOTICE: initialize done
15:51:33.503 T:6176026624  NOTICE: Running the application...
15:51:33.503 T:6176026624  NOTICE: starting zeroconf publishing
15:51:33.503 T:6176026624  NOTICE: WebServer: Started the webserver
15:51:33.503 T:6176026624  NOTICE: starting upnp client
15:51:33.519 T:6178893824  NOTICE: PVRManager - starting up
15:51:35.149 T:6177173504  NOTICE: Found 1 Lists of Devices
15:51:35.149 T:6177173504  NOTICE: Enumerated DARWINIOS devices:
15:51:35.149 T:6177173504  NOTICE:     Device 1
15:51:35.149 T:6177173504  NOTICE:         m_deviceName      : default
15:51:35.149 T:6177173504  NOTICE:         m_displayName     : Default
15:51:35.149 T:6177173504  NOTICE:         m_displayNameExtra:
15:51:35.149 T:6177173504  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
15:51:35.150 T:6177173504  NOTICE:         m_channels        : FL,FR,FC,LFE,BL,BR,SL,SR
15:51:35.150 T:6177173504  NOTICE:         m_sampleRates     : 44100,48000
15:51:35.150 T:6177173504  NOTICE:         m_dataFormats     : AE_FMT_S16LE,AE_FMT_FLOAT
15:51:35.150 T:6177173504  NOTICE:         m_streamTypes     : No passthrough capabilities
15:51:35.164 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting channels 2
15:51:35.164 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting samplerate 48000.000000
15:51:35.164 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setting buffer duration to 0.042667
15:51:35.206 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() total latency = 0.044500
15:51:35.206 T:6177746944  NOTICE: bool CAAudioUnitSink::setupAudio() setup audio format: [lpcm] Mixable Interleaved 2 Channel 32-bit Floating Point LE (48000Hz)
15:51:35.207 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() audio route = HDMIOutput
15:51:35.207 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() sampleRate 48000.000000
15:51:35.207 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() outputLatency 0.001833
15:51:35.208 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() IOBufferDuration 0.042667
15:51:35.208 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() outputNumberOfChannels 2
15:51:35.208 T:6177746944  NOTICE: void dumpAVAudioSessionProperties() maximumOutputNumberOfChannels 32
15:51:35.615 T:6184628224  NOTICE: CPlexServices: Server found via plex.tv NUC
15:51:36.158 T:6176026624  NOTICE: PVRManager - stopping
15:51:37.071 T:6176026624   ERROR: Control 9000 in window 10000 has been asked to focus, but it can't
15:51:38.688 T:6184628224   ERROR: Previous line repeats 2 times.
15:51:38.689 T:6184628224  NOTICE: CPlexServices: Server found via plex.tv WW_Plex
Apple TV 4K / NVIDIA Shield Pro (2019) -> Denon X6500H 7.2.4 -> LG OLED65C9
Apple TV4K / NVIDIA Shield Pro (2019) -> Nakamichi 7.2.4 -> LG OLED77CX
Channels DVR w/ 2x HDHomeRun Prime
Patiently Testing all the things // Multiple other devices
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User avatar
davilla
Team MrMC
Posts: 4377
Joined: 26 Oct 2015, 17:01

Re: Apple TV - Frozen GUI

Post by davilla »

timstephens24 wrote: 26 Sep 2019, 19:53 Thanks got it and updated. I got the screen saying the PVR was disabled, but still showing a black screen.
Grrr, settings.xml seems borked, no skin loading. I think you are headed to remove/reinstall land.
I'd really like to know how it got in this state :)
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User avatar
Montoya
Posts: 446
Joined: 27 Sep 2017, 22:46

Re: Apple TV - Frozen GUI

Post by Montoya »

davilla wrote: 27 Sep 2019, 12:54
timstephens24 wrote: 26 Sep 2019, 19:53 Thanks got it and updated. I got the screen saying the PVR was disabled, but still showing a black screen.
Grrr, settings.xml seems borked, no skin loading. I think you are headed to remove/reinstall land.
I'd really like to know how it got in this state :)
How can I check that with my install, because not looking forward to remove/install and configure more than 5 MrMC profiles.
Apple TV 4K 64GB tvOS 14.0 - MrMC 3.9.8 - Win10 Pro x64 1909 build 19041.488
DVBLink Server 6.0.0 build14499 - TVMosaic Server build 17679 - Emby Server build 4.4.3.0
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User avatar
davilla
Team MrMC
Posts: 4377
Joined: 26 Oct 2015, 17:01

Re: Apple TV - Frozen GUI (app startup)

Post by davilla »

Montoya wrote: 27 Sep 2019, 13:15
davilla wrote: 27 Sep 2019, 12:54
timstephens24 wrote: 26 Sep 2019, 19:53 Thanks got it and updated. I got the screen saying the PVR was disabled, but still showing a black screen.
Grrr, settings.xml seems borked, no skin loading. I think you are headed to remove/reinstall land.
I'd really like to know how it got in this state :)
How can I check that with my install, because not looking forward to remove/install and configure more than 5 MrMC profiles.
Check what ? Your issue is with GUI hanging with profiles, not GUI hanging on app startup. While the symptom (GUI hang) looks the same, the cause is something very different. Thus illustrates the problem of thread-jacking... :)
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User avatar
Montoya
Posts: 446
Joined: 27 Sep 2017, 22:46

Re: Apple TV - Frozen GUI (app startup)

Post by Montoya »

davilla wrote: 27 Sep 2019, 13:42 Thus illustrates the problem of thread-jacking... :)
This thread was called "Apple TV - Frozen GUI", so I just added my experiences with frozen GUI in it.
I'm not the tech guy to decide that my GUI freeze is different needing a separate topic, because you initially wrote this:
davilla wrote: 24 Sep 2019, 23:52 @Montoya, seems your GUI freezes are ALSO related to PVR.
So apologies for my confusion and if you would have asked me to create a new topic about my issue, I would have done so.

But anyway, timstephens24 has now some useful information, how to prevent a completely borked MrMC install when something unknown happens later, when setting up his new MrMC install now.
Apple TV 4K 64GB tvOS 14.0 - MrMC 3.9.8 - Win10 Pro x64 1909 build 19041.488
DVBLink Server 6.0.0 build14499 - TVMosaic Server build 17679 - Emby Server build 4.4.3.0
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User avatar
timstephens24
Posts: 894
Joined: 09 Dec 2015, 22:43

Re: Apple TV - Frozen GUI

Post by timstephens24 »

davilla wrote: 27 Sep 2019, 12:54
timstephens24 wrote: 26 Sep 2019, 19:53 Thanks got it and updated. I got the screen saying the PVR was disabled, but still showing a black screen.
Grrr, settings.xml seems borked, no skin loading. I think you are headed to remove/reinstall land.
I'd really like to know how it got in this state :)
I’ll reinstall. Should work fine after that.
Apple TV 4K / NVIDIA Shield Pro (2019) -> Denon X6500H 7.2.4 -> LG OLED65C9
Apple TV4K / NVIDIA Shield Pro (2019) -> Nakamichi 7.2.4 -> LG OLED77CX
Channels DVR w/ 2x HDHomeRun Prime
Patiently Testing all the things // Multiple other devices
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